[j0hnny122]

Hi just trying to cancel my recurring subscription on paypal but the link doesn't work.

 

[american express]

Hi just trying to cancel my recurring subscription on paypal but the link doesn't work.

Did you subscribe with a PayPal account, or as a guest?

RuneMate appreciates your support. However if you must stop supporting us, you can cancel recurring payments:

1. Navigate to your PayPal Automatic payments page. (Login required)
2. Click the link for your subscription to su jin.
3. Click Cancel and then confirm your selection.

You can also see PayPal's Customer Support answer to "What is an automatic payment and how do I update or cancel one?" for more information.

Note: PayPal subscriptions can only be canceled from your PayPal account. If you do not have a PayPal account, please send an email to the address shown on your PayPal receipt.

 

[isaacmags]

Did you subscribe with a PayPal account, or as a guest?

RuneMate appreciates your support. However if you must stop supporting us, you can cancel recurring payments:

1. Navigate to your PayPal Automatic payments page. (Login required)
2. Click the link for your subscription to su jin.
3. Click Cancel and then confirm your selection.

You can also see PayPal's Customer Support answer to "What is an automatic payment and how do I update or cancel one?" for more information.

Note: PayPal subscriptions can only be canceled from your PayPal account. If you do not have a PayPal account, please send an email to the address shown on your PayPal receipt.

theres nothing that says cancel it says stop paying with paypal, does that mean my card will kep getting charged?

 

[brehfast3]

yes it does and they won't stop

 

[american express]

yes it does and they won't stop

You can stop payments yourself.

If you transacted with a PayPal account:

1. Navigate to your PayPal Automatic payments page. (Login required)
2. Click the link for your subscription to su jin.
3. Click Cancel and then confirm your selection.

You can also see PayPal's Customer Support answer to "What is an automatic payment and how do I update or cancel one?" for more information.

If you transacted as a guest, WITHOUT a PayPal account:

If you do not have a PayPal account, please send an email to the address shown on your PayPal receipt.

 

[echo.dev]

Is there a reason Runemate does not properly use the PayPal API to allow this to be cancelled on the site?
I know for certain countries this is a requirement by law, but unsure if it applies directly to RM.

Eg. https://developer.paypal.com/docs/api/subscriptions/v1/

The capabilities are there for users to be able to pause, cancel, alter, etc their subscription. Yet currently none of these features are implemented besides signing up.