[minigopher]

Hey there, my transaction history does not match up with my total, as well when requesting refunds from developers they described how the server will often timeout rather than stop, I have bot history that shows I went for 1:28 when I stopped it at 0:59, they've said this is a known thing, but I am being charged for it and unable to refund because I caught like 6 of them in a row and now they're saying I am timed out from refunds

 

[arbiter]

Did any of these sessions from August 8 or later? An issue that caused sessions to occasionally run for 30 minutes longer than expected was fixed on that date.

 

[echo.dev]

Did any of these sessions from August 8 or later? An issue that caused sessions to occasionally run for 30 minutes longer than expected was fixed on that date.

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Seems to have just happened in the RM discord

 

[minigopher]

Yes the not stopping timer issues were last week. this week im looking at transactions and math isn't adding up. How can I get my money back?

 

[minigopher]

Runemate is quiet

 

[arbiter]

You should have received a manual credit to your account. Happy botting!

 

[minigopher]

Thank you arbiter for resolving!