Welcome!

RuneLite and RuneMate have recently been updated. This may mean individual bots are broken. If you discover problems with bots, submit a detailed bug report to the bot author by posting on the forum thread for their bot, or DM'ing them. Be sure to include log files to assist with their...

RuneMate v4.13.5-1.35.3 has been released! Updated for latest OSRS/RL versions, Regenerated the ID classes, Regenerated web walking data, Fixed a bug affecting modifier key presses, Re-introduced Projectile launch event, Fixed a bug where sessions would fail to terminate on bot stop, @c00...

Please provide more information, and supply log files as what you're describing isn't possible. If your client crashed, your session would stay active with RuneMate's servers for a maximum of 30 minutes, meaning an overcharge of 1 hour (if you were the majority of the way through an existing...

Certain VPNs are currently blocked as a security measure.

Correction: This is the second day you've been using RuneMate, on your SECOND RuneMate account. You have multiple RuneMate accounts on your IP addresses. Creating multiple RuneMate accounts to attempt to get around the hours limit won't work, and is against our rules. Stick to one RuneMate...

You must be using multiple RuneMate accounts, and bought credits while logged in to account A on the forums, but logged in to account B on the RuneMate client.

Mac is problematic. Usually something to do with power settings - WiFi card power, system power. Can also be user permissions issues.

We do not provide refunds for unused credits or account upgrades.

You can pay vendors, who can gift credits to you. Find out more here: General Market

We are aware of issues with users not receiving account upgrades automatically. This has been escalated and will be resolved as soon as possible.

The payments system is completely automated. Once RuneMate receives your money, your account will be upgraded. We are aware of issues with users not receiving account upgrades automatically. This has been escalated and will be resolved as soon as possible.

Can confirm Echo did a Quiver for me, very nice would do again.

RuneMate v4.13.4-1.35.2 has been released! Re-introduced the projectile launch event, Added Projectile getSource and getImpactPosition, Fixed Projectile getLaunchPosition, @ieatapplez Blocked an invalid bank tile, Note: if you're experiencing any issues with bots since the update...

RuneMate v4.13.2-1.35.0 has been released! Important: Please ensure you restart both RuneMate and RuneLite before trying to start any new bots. Updated to work with the latest OSRS/RuneLite version, Fixed logging configuration, Removed projectile launched event (use project moved event...

You can do so here, scroll down to "delete my account" https://accounts.runemate.com/realms/runemate/account/#/account-security/signing-in

https://www.runemate.com/community/threads/how-to-cancel-recurring-payments.7078/ RuneMate appreciates your support. However if you must stop supporting us, you can cancel recurring payments: 1. Navigate to your PayPal Automatic payments page. (Login required) 2. Click the link for your...

The payments system is completely automated. If you haven't received your account upgrade, it means RuneMate has not received your payment. PayPal and/or your bank can take time to process the transaction.

Love this bot!

RuneMate v4.13.0-1.34.0 has been released! Added new SpotAnimation-added events to PlayerListener and NpcListener, Updated pathfinder navigation data, Added supporting API for multiple health bars, @Conelander Added links to Chasm of Fire, Added new aether rune type, @ieatapplez Fix...

I decided to start a new account and go straight to quickly getting 30 Agility then over to Seers for WT requirements. This is why you got banned on your new account, not anything to do with your IP. New accounts are monitored much closer than established ones.