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Certain VPNs are currently blocked as a security measure.

Correction: This is the second day you've been using RuneMate, on your SECOND RuneMate account. You have multiple RuneMate accounts on your IP addresses. Creating multiple RuneMate accounts to attempt to get around the hours limit won't work, and is against our rules. Stick to one RuneMate...

You must be using multiple RuneMate accounts, and bought credits while logged in to account A on the forums, but logged in to account B on the RuneMate client.

Mac is problematic. Usually something to do with power settings - WiFi card power, system power. Can also be user permissions issues.

We do not provide refunds for unused credits or account upgrades.

You can pay vendors, who can gift credits to you. Find out more here: General Market

We are aware of issues with users not receiving account upgrades automatically. This has been escalated and will be resolved as soon as possible.

The payments system is completely automated. Once RuneMate receives your money, your account will be upgraded. We are aware of issues with users not receiving account upgrades automatically. This has been escalated and will be resolved as soon as possible.

Can confirm Echo did a Quiver for me, very nice would do again.

RuneMate v4.13.4-1.35.2 has been released! Re-introduced the projectile launch event, Added Projectile getSource and getImpactPosition, Fixed Projectile getLaunchPosition, @ieatapplez Blocked an invalid bank tile, Note: if you're experiencing any issues with bots since the update...

RuneMate v4.13.2-1.35.0 has been released! Important: Please ensure you restart both RuneMate and RuneLite before trying to start any new bots. Updated to work with the latest OSRS/RuneLite version, Fixed logging configuration, Removed projectile launched event (use project moved event...

You can do so here, scroll down to "delete my account" https://accounts.runemate.com/realms/runemate/account/#/account-security/signing-in

https://www.runemate.com/community/threads/how-to-cancel-recurring-payments.7078/ RuneMate appreciates your support. However if you must stop supporting us, you can cancel recurring payments: 1. Navigate to your PayPal Automatic payments page. (Login required) 2. Click the link for your...

The payments system is completely automated. If you haven't received your account upgrade, it means RuneMate has not received your payment. PayPal and/or your bank can take time to process the transaction.

Love this bot!

RuneMate v4.13.0-1.34.0 has been released! Added new SpotAnimation-added events to PlayerListener and NpcListener, Updated pathfinder navigation data, Added supporting API for multiple health bars, @Conelander Added links to Chasm of Fire, Added new aether rune type, @ieatapplez Fix...

I decided to start a new account and go straight to quickly getting 30 Agility then over to Seers for WT requirements. This is why you got banned on your new account, not anything to do with your IP. New accounts are monitored much closer than established ones.

Refunds can be requested via the Sessions Panel, and are issued at the Bot Author's discretion. Please note that refunds are limited and exceptions can not be made, so be mindful when submitting your request. Submitting a request will open a new forum conversation between you and the Bot Author...

User to user trading of existing RuneMate credits is not possible. You can however buy new credits as a gift, and have them sent straight to another user's RuneMate wallet instead of your own.

You are not a Supporter. Supporter's have the pink "Supporter" badge like @wet rag above. I suspect you may have purchased premium bot credits instead? Premium Bot credits let you run premium bots, that charge per hour of use. Supporter upgrades increase the total amount of hours you can bot...