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  1. arbiter

    Bug failed to download bot

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  2. arbiter

    Bug HTTP 400 Bad Request - Bot Session Ended By User

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  3. arbiter

    Bug RuneMate has lost its bridge to the RuneScape server.

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  4. arbiter

    Bug Not working with new update?

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  5. arbiter

    Bug Cant log on ,have uninstalled and re, and restarted computer

    https://duckduckgo.com/?t=ffab&q=windows+update+system+clock&ia=web
  6. arbiter

    Bug Unexpected log in error

    Please provide the log files. Open RuneMate and go to Help > View Logs and upload your most recent log and include it in your post. We need to know the exception message to be able to fix it.
  7. arbiter

    Bug Code confirmation does not arrive in the email

    Are you 100% sure you never set up an app authenticator? Didn't listen to the very scary message and don't have your backup codes?
  8. arbiter

    Question RUNEMATE WONT FIND RUNELITE ON Windows

    RuneLite patching should be fixed in v4.0.4. Please restart to upgrade and try again.
  9. arbiter

    Bug Unexpected log in error

    Check your computer clock. It is incorrect and that is preventing login. Please set it to the correct time.
  10. arbiter

    Bug RuneMate has lost its bridge to the RuneScape server.

    Sorry I need logs with version 4.0.4 now. Thanks for those though.
  11. arbiter

    Bug RuneMate has lost its bridge to the RuneScape server.

    We just released an update that should fix "RuneMate has lost communications with its bridge to RuneScape." Please update and try it out. Anyone experiencing this issue should verify they are running on 4.0.4 by going from the main menu > Help > About. If it does not show 4.0.4, then simply...
  12. arbiter

    Bug An unexpected error has occurred during login.

    Please update your computer's clock to be correct. It is reporting the incorrect time.
  13. arbiter

    Bug log in error

    Uninstall RuneMate from your computer, redownload from www.runemate.com, and reinstall.
  14. arbiter

    Bug client session ended due to inactivity

    We have changed some settings that should help with this. Please try again. If the problem continues, please verify the reliability of your internet connection and feel free to post again.
  15. arbiter

    Resolved 32 bit download?

    Windows has not supported 32-bit since 2020, so if you are still on that architecture you may want to look into switching. RuneMate does not support it either. Source: Minimum hardware requirements
  16. arbiter

    Question Can RuneLite Be Located In A Non-Standard Location?

    @Party perhaps we should prompt the user to specify the RuneLite folder if we can't automatically find it in the standard location, especially when user manually asks for the patch. Tracking @ Support RuneLite patching with non-standard installation location (#357) · Issues · RuneMate /...
  17. arbiter

    Resolved credits

    Second payment cleared three hours after your third post in this thread. As is always the case, the account upgrade will be automatically applied when the payment has cleared from PayPal. This is usually an immediate process, but not always and is at the sole discretion of PayPal. In other...
  18. arbiter

    WTB $10 credits will paypal you pref admin

    @troykustron Can you post a screenshot of what you're seeing when you attempt to buy from Australia? If it contains any private information, feel free to send me a private message.
  19. arbiter

    Resolved can't get rune mate to open on MacBook

    @Party we should revisit fixing support for dark mode.
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