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  1. kip guile

    Resolved "An error occurred downloading information..." each time logging in

    The issue seems to be with the network. The 2nd device worked correctly when it was going through another network. I factory reset my router/modem, but still getting the errors. It's possible the issue is related to something our ISP did recently as we had a technician out last week (he...
  2. kip guile

    Resolved "An error occurred downloading information..." each time logging in

    Thanks for the help, but all of these suggestions resulted in the same errors. As a last-ditch effort before I just throw in the towel and move on, here is what I've done so far: Rebooted router/PC Disabled router firewall to test Disabled Windows firewall to test Added RuneMate.exe to...
  3. kip guile

    Resolved "An error occurred downloading information..." each time logging in

    That's unfortunate. I don't have any other issues with my internet so I'm not sure why it would have one with RuneMate, especially since it was working perfectly up until 2 days ago. Do you know of anything I might be able to try or have any suggestions? I've tried rebooting the modem and...
  4. kip guile

    Resolved "An error occurred downloading information..." each time logging in

    First off, I didn't see another thread for this specific error so my apologies if this is a duplicate. I've been getting a variation of the attached error since yesterday each time I log in. Sometimes it says it can't load the bots, sometimes it says the issue is with my accounts...
  5. kip guile

    Bug Failed to download or unpack the bot

    Thanks for trying to help. I'm passing the time going through the tutorials they have for creating your own bots so no rush.
  6. kip guile

    Bug Failed to download or unpack the bot

    I don't see the loading message everyone seems to be referring to, even looking for the one in this screenshot. I never get a message about syncing with the cloud (unless it loads so fast that I don't see it) and I'm unable to find anything labeled as 'gamepack' in the logs unless it's called...
  7. kip guile

    Bug Failed to download or unpack the bot

    This may be a question answered somewhere else, but I didn't get any hits on a forum search. Where do we find the gamepack id? I've looked through some of the logs and game files, but I'm not sure where it is.
  8. kip guile

    Resolved Prompted to confirm my location nearly every time signing into website

    Thanks for the link to viewing the list used on the site, it definitely has quite a few. I'll just deal with the dynamic IP for now.
  9. kip guile

    Resolved Prompted to confirm my location nearly every time signing into website

    I'm not sure if it's a bug or just an issue with how my internet is setup, but 3/4 times I log into the website (all from the same computer on the same network) I'm prompted to confirm my location through e-mail before it will let me actually sign in. Has anyone else had this issue? I have the...
  10. kip guile

    Open Fighter [Deleted]

    Nevermind, found the answer to this further up in the thread.
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