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  1. american express

    Bug Runemate Crashes - 20c per crash

    Premium bots have always charged on startup - this isn't new. https://www.runemate.com/community/threads/premium-bots-faq.10229/ Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you...
  2. american express

    Question Have the jdocs moved?

    Here you go https://runemate.gitlab.io/community/runemate-game-api/ https://runemate.gitlab.io/community/runemate-game-api/runemate-game-api/ https://runemate.gitlab.io/community/runemate-game-api/runemate-client/ Can you let me know where you were trying to access these, as the links may...
  3. american express

    Application not responding on Mac (Silicone)

    Make sure you have dark mode disabled when launching RuneMate, attempting to run bots...well just keep it off when using RuneMate really.
  4. american express

    Can anyone explain why all my credits kept getting deducted every 15 minutes?

    As above, and see below: https://www.runemate.com/community/threads/billing-and-payment-faq.9265/ When am I charged for using Premium bots? At the start of every new botting hour and every new bot instance. If you start an instance and stop it after 30 seconds to restart it, you will be...
  5. american express

    RuneMate v4.0.45-1.20.16 has been released!

    RuneMate v4.0.45-1.20.16 has been released! Client/API Changes @party (Wait) Fixed GroundItem ownership for non-GIMs Added RuneScape.getServerTick() Add "debug logging" option to RuneMate Settings page Sped up first-time binding to RuneLite client Fixes to several other bugs/crashes
  6. american express

    Bug Hour Limit Reach Bug - Purchased 300 Hours - lasted less 48 hours.

    The dashboard view to check hours is not currently available (RuneMate recently underwent massive changes both on the client and website). Are you seeing the warning appear when trying to run premium bots (that charge per hour of use), or free bots? If you are using premium bots, you can...
  7. american express

    RuneMate v4.0.40-1.20.10 has been released!

    RuneMate will auto update when you close and re-open it. Otherwise from within the client: Help > About RuneMate
  8. american express

    RuneMate v4.0.41-1.20.12 has been released!

    RuneMate v4.0.41-1.20.12 has been released! Client/API Changes @party (Wait) Added GroundItemQueryBuilder filters for ownership (.ownership() and .mine()) Fixed incorrectly mapped ownership values Added to Actor: #getPoseId() #getIdlePoseId() #isIdle() Deprecated Actor#getStanceId() DefaultUI...
  9. american express

    Bug I can log into my Runemate Community account, but cannot login to the official client

    So you were/are already logged in to the forums (this website), and can reset your password. But if you try to log in to the RuneMate client, your password works but it asks for a 2FA code? If so, the below will apply. Copying/pasting from our Discord: If you are prompted for a "One time...
  10. american express

    RuneMate v4.0.40-1.20.10 has been released!

    RuneMate v4.0.40-1.20.10 has been released! Client/API Changes @party (Wait) Accounts that are in-use no longer appear in the list of available accounts Login handler should now stop the bot after the game client updates Disabled "reduced CPU" functionality Fix...
  11. american express

    Bug Taking my money

    https://www.runemate.com/community/threads/wallet-and-premium-bots-faq.10229/ Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you...
  12. american express

    Bug credits

    Join our Discord, many users sell credits via other payment methods there.
  13. american express

    Bug RuneMate Client not loading

    Check your anti-virus. It could be blocking certain files from loading. Turn it off, try to run RuneMate and if things load, then you know it was your anti-virus. Then you'll need to whitelist RuneMate.
  14. american express

    RuneMate v4.0.14-1.20.3 has been released!

    RuneMate v4.0.14-1.20.3 has been released! Our first "normal" update since v4.0.0, back to business as usual! Website Changes Should now be more clear how to get to the credit purchasing screen from the forums Added a link to update your password and security options in the user menu Fixed a...
  15. american express

    Question tempoross

    v4.0.16 has been released, should fix the "inactivity" issues some were having and another hopeful fix for "lost communications" issues too.
  16. american express

    Bug Client session ended due to inactivity. Please log back in.

    v4.0.16 has been released, should fix the "inactivity" issues some were having and another hopeful fix for "lost communications" issues too.
  17. american express

    Bug Cant find my Runelite client

    v4.0.16 has been released, should fix the "inactivity" issues some were having and another hopeful fix for "lost communications" issues too.
  18. american express

    Bug client session ended due to inactivity

    v4.0.16 has been released, should fix the "inactivity" issues some were having and another hopeful fix for "lost communications" issues too.
  19. american express

    Runemate unfortunately going downhill

    If you're having issues with individual bots, that needs to be sorted with the respective bot authors. Try contacting them via Discord in addition to the forums.
  20. american express

    Bug how to check botting hours usage?

    You can check premium bot credit usage here: https://www.runemate.com/community/dbtech-credits/ It sounds as though OP was asking about regular bot hours usage, ie: the amount of hours you can run per month, which is something separate.
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