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  1. arbiter

    Bug Failed to download missing resources

    Can you please provide log files? See Tutorial - How to view and send over bot logs.
  2. arbiter

    Bug Smart App Control

    Can you please provide a screenshot with what Smart App Control says about it? Also please report the software as a false positive at Submit a file for malware analysis - Microsoft Security Intelligence. We will do our part for sure, but the more reports they get the more likely they are to...
  3. arbiter

    Bug alot of bugs

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  4. arbiter

    Bug unable to login

    Please uninstall RuneMate, restart your computer, download a fresh copy from RuneMate, and reinstall.
  5. arbiter

    Bug failed to download bot

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  6. arbiter

    Bug HTTP 400 Bad Request - Bot Session Ended By User

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  7. arbiter

    Bug RuneMate has lost its bridge to the RuneScape server.

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  8. arbiter

    Bug Not working with new update?

    We believe this has been fixed with the latest release of RuneMate. Please update and try again.
  9. arbiter

    Bug Cant log on ,have uninstalled and re, and restarted computer

    https://duckduckgo.com/?t=ffab&q=windows+update+system+clock&ia=web
  10. arbiter

    Bug Unexpected log in error

    Please provide the log files. Open RuneMate and go to Help > View Logs and upload your most recent log and include it in your post. We need to know the exception message to be able to fix it.
  11. arbiter

    Bug Code confirmation does not arrive in the email

    Are you 100% sure you never set up an app authenticator? Didn't listen to the very scary message and don't have your backup codes?
  12. arbiter

    Question RUNEMATE WONT FIND RUNELITE ON Windows

    RuneLite patching should be fixed in v4.0.4. Please restart to upgrade and try again.
  13. arbiter

    Bug Unexpected log in error

    Check your computer clock. It is incorrect and that is preventing login. Please set it to the correct time.
  14. arbiter

    Bug RuneMate has lost its bridge to the RuneScape server.

    Sorry I need logs with version 4.0.4 now. Thanks for those though.
  15. arbiter

    Bug RuneMate has lost its bridge to the RuneScape server.

    We just released an update that should fix "RuneMate has lost communications with its bridge to RuneScape." Please update and try it out. Anyone experiencing this issue should verify they are running on 4.0.4 by going from the main menu > Help > About. If it does not show 4.0.4, then simply...
  16. arbiter

    Bug An unexpected error has occurred during login.

    Please update your computer's clock to be correct. It is reporting the incorrect time.
  17. arbiter

    Bug log in error

    Uninstall RuneMate from your computer, redownload from www.runemate.com, and reinstall.
  18. arbiter

    Bug client session ended due to inactivity

    We have changed some settings that should help with this. Please try again. If the problem continues, please verify the reliability of your internet connection and feel free to post again.
  19. arbiter

    Resolved 32 bit download?

    Windows has not supported 32-bit since 2020, so if you are still on that architecture you may want to look into switching. RuneMate does not support it either. Source: Minimum hardware requirements
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