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Ok, thank you so much... Eso seria genial mi ingles apesta... Yo hace unos meses compre unas 1500 horas de las cuales habia usado hasta hace unos dias 800 y justo ayer ingreso a usar el bot y me dice que tengo -366 horas disponibles... entonces no se que paso... Lo unico rato que hice ayer...

That is to say that there is no way nor way to recover what lost ..? ... does not know of some support person with whom I can communicate. ?? :( :( :( :(

if that is correct then I should have lost the hours on the 25th of this month because that day I made the payment according to my calculations ... the only thing I did differ today was to open an account for my cousin from this pc

It's the first time I buy hours ... I'm not a sponsor or support ... I'm just a user ...

I bought 1500 hours ago for a month and I want to use them immediately ... if I understand correctly when I buy time I must use everything before 30 days if I will not lose it ... ... because I do not understand very well .. I speak Spanish I'm using google translate, excuse grammar

Last Friday (06/16/2017) approx, check my account and had about 800 hours, and today (06/27/2017) check my account and I have -366 ... how can I recover them ... Attached is a file with the number of hours remaining

Hello... A few days ago I checked my account and I had about 800 hours, and today I check my account and I have -366 ... how can I recover them or who do I have to write to file a complaint