[marks]

Hi,

I recently purchased credits for my account via PayPal. the same pathway I always use, but this time they haven't shown up in my account balance although the payment has been cleared from my bank?

Has anyone else had this issue? any ideas on the next step?

Thank you

 

[bluffbluff]

Hi,

I recently purchased credits for my account via PayPal. the same pathway I always use, but this time they haven't shown up in my account balance although the payment has been cleared from my bank?

Has anyone else had this issue? any ideas on the next step?

Thank you

same here, waiting for answer

 

[afghanskman]

Same here purchased via paypal yesterday still no credits on my account

 

[dhgdaiuj]

same here purchased early hours this morning.

 

[shadyxo]

My post got responded to roughly 7 hours go regarding this, however no change in my balance has reflected. Is anyone else still facing this problem?

 

[defeat3d]

paypal can take some time to notify us of your purchase, this is usually instant but can sometimes take a few days

 

[arbiter]

The issue has been resolved. New payments will receive credits instantly. Payments made during the service interruption in the last day will be automatically re-processed and credits given in the next 1-2 days. We apologize for the inconvenience and thank you for your patience.