RuneMate will permanently shut down on August 7, 2026
due to events outside our control. You can continue using RuneMate until this date after which it will no longer be available. Thank you to everyone that contributed to RuneMate's success and to the community for the opportunity to serve you all these years.
due to events outside our control. You can continue using RuneMate until this date after which it will no longer be available. Thank you to everyone that contributed to RuneMate's success and to the community for the opportunity to serve you all these years.
- Learn about RuneMate Vault and how its zero knowledge local encryption already protects your sensitive information.
- Edit or delete your RuneMate account from your Account Settings.
- All account upgrade subscriptions have been cancelled. No action required.
Bug Client crashing due to IOEXECPTION and being charged
- Joined
- Mar 26, 2015
- Messages
- 377
post your logs on the thread belonging to the bot you were using, if it was bot error you might get a refund.
- Joined
- Oct 2, 2015
- Messages
- 3,342
Regarding the refunds:
Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks or doesn't work and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks or doesn't work and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.