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Bug Credits bought around 5 hours ago, still not received yet.

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Joined
Jan 25, 2025
Messages
1
Hi guys, bought credits on numerous occasions, never any problems.

I understand the payment and credit system will be automated, but I'm starting to think there's been an error because i havent received any credits. What are my next steps? Should I have the payment reversed and try again? I think I'm bored of waiting now :) thanks for any help guys.
 
Conelander
Joined
Oct 30, 2014
Messages
4,078
paypal can take some time to notify us of your purchase, this is usually instant but can sometimes take a few days :)
 
Mod Automation
Joined
Jul 26, 2013
Messages
3,121
The issue has been resolved. New payments will receive credits instantly. Payments made during the service interruption in the last day will be automatically re-processed and credits given in the next 1-2 days. We apologize for the inconvenience and thank you for your patience.
 
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