Navigation

Navigation section

Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

Sign up now!
RuneMate will permanently shut down on August 7, 2026
due to events outside our control. You can continue using RuneMate until this date after which it will no longer be available. Thank you to everyone that contributed to RuneMate's success and to the community for the opportunity to serve you all these years.

  • Learn about RuneMate Vault and how its zero knowledge local encryption already protects your sensitive information.
  • Edit or delete your RuneMate account from your Account Settings.
  • All account upgrade subscriptions have been cancelled. No action required.

Resolved Logging in fails at two-step verification

Status
Not open for further replies.
B

botprod

Joined
May 6, 2015
Messages
38
Hey,

So I tried to login and then the client asked for the two-step verification. Then I fill this in, but when clicking on 'Log in' at this point does not do the job and I get stuck at this. The question to fill in the two-step verification changes into: The two-step verification value could not be confirmed. Please try again.

Note that the logs don't show anything special:
Code: 
[Debug] Java Home: c:\program files (x86)\java\jre1.8.0_181
[Debug] Java Version: 1.8.0_181 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.95.11
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\chris\jagexcache is a cache root according to the registry.

What have I tried:
-restarting client
-reinstalling runemate

I hope someone can help me with this :).
Thanks in advance,
chris
 
foxen

foxen

Joined
Apr 7, 2015
Messages
1,399
botprod said:
Hey,

So I tried to login and then the client asked for the two-step verification. Then I fill this in, but when clicking on 'Log in' at this point does not do the job and I get stuck at this. The question to fill in the two-step verification changes into: The two-step verification value could not be confirmed. Please try again.

Note that the logs don't show anything special:
Code: 
[Debug] Java Home: c:\program files (x86)\java\jre1.8.0_181
[Debug] Java Version: 1.8.0_181 x86 (Oracle Corporation)
[Debug] Maximum Heap Size: 743MB
[Debug] RuneMate Version: 2.95.11
[Debug] Operating System: Windows 10 x64
[Debug] C:\Users\chris\jagexcache is a cache root according to the registry.

What have I tried:
-restarting client
-reinstalling runemate

I hope someone can help me with this :).
Thanks in advance,
chris
Click to expand...
Could you try removing and then re-adding 2 step onto your account?
 
Status
Not open for further replies.
Top