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Question Service upgrade

Joined
Sep 20, 2018
Messages
3
Ive bought just for 2 dollars of 200 hours,
but i can't see them add up.
What is going wrong?
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,342
Did you have a previous subscription prior to paying $2.00?

Tutorial - Billing and Payment FAQ

I've paid $2.00, why do I not have more hours?
A single $2.00 payment will only give you Supporter status, it does not increase your hours allowance. This is made explicitly clear during the purchasing stage, where you can increase/decrease your payment and accordingly, your hours allowance.

If you have made a single $2.00 payment and want more hours, another payment of $2.00 or more will increase your hours.
 
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