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  1. S

    Bug Hours use

    Hi, I'm quite new here, I received a message I used 200 hours, so decided to upgrade to 300, which is fine. What happens when the 300 hours are over? when will it be resetting? can I purchase another 100 hours? How does the hour system work?
  2. J

    Bug No hour remaining?

    So I logged in today to see if I had any hours I’ve gained back as I ran out a few days ago and it says I’m at -200 hrs and that the on the 27-28th I’ve used 274hrs?!? What gives?? Why are my hours being used when I’ve not been botting?
  3. D

    Bug Instance failed

    Hello I have a problem with botting hours. It all started when I tried using my account on a new PC. So i bought a good amount of hours to for the rest of the month. They appeared in the usage stats and at the moment it says there is sufficient remaining hours left to use. So i am trying to...
  4. Y

    Resolved Runemate Hours

    Why are my hours show -86? I last topped up on 14th Feb and I remembered having 500 hours remaining. Today is the 4th March and I don't bot my 1 account more than 8 hours a day. Never been connected to any VPN or public network. It's either my house IP or my mobile IP, do check. I want my hours...
  5. T

    Resolved 645 hours remaining but wont let me bot

    Hello, About 10 minutes ago my bot logged me out stating that I had 0 hours remaining and that I had used my weekly 1 hour limit? Was confused so I restarted it and nothing changed. Just bought another 600 hours and its still saying the same thing! Any help would be greatly appreciated...
  6. tarzanpvp

    Question Hours

    Hey there, I am aware of how the hour system works, I started this account 1 Dec 17 and started my bot 2 Dec 17 which I botted 6 hours, 2 Dec 17. So via the system restoring hours I should have my 6 hours (2 Dec 17) back as of 30 days after 2 Dec 17 aka 1 Jan 18. I didn't receive those hours so...
  7. U

    Resolved Hours not renewing, please help

    I used my 200 free hours, then payed for more. As you can see I'm a supporter, but it's been some days since I payed and it still hasn't come through. I'm aware some banks aren't open on weekends, but it's now Monday and I am still not able to use any hours. any help?
  8. M

    Resolved Hours bug

    Hi.. ill get straight to the point... after my 200 free hours ended, i made 2 different purchase of $2 on 07/18/17. which allowed to have 400hours allowed. i went 32 hours over therefore 432. days ago on 08/14/17 I made another payment of $2 and my allowed hours went to 600hours. Now...
  9. derpyk

    Resolved Where did my extra hours go?

    Good Afternoon, Just to start off with - I do love RuneMate and have used it a lot, so I purchased extra hours (Looked at the Billing FAQ multiple times before and after to make sure that my money is not wasted). I purchased another 200 hours after the free 200 hours was used up, I just...
  10. yuuki asuna

    Resolved Have negative hours...?

    I bought 1000 hours on February 23. I used them all by ~March 8ish, and so I bought 1000 more hours on March 09. So thats basically 2k hours bought. Today, I tried botting and I got the error that says "You do not have enough hours". I checked my stats, and saw this:-...
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