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Being overcharged?

Discussion in 'General' started by cadejondoe21, Nov 28, 2020.

  1. cadejondoe21

    Joined:
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    I have spent over $15 in the last week to barely bot my account at nmz (supposed to be .10 a hour) is there anyway I can get my money back or whom should I talk to?
     
  2. Suspense

    Joined:
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    A logical suggestion would be to contact the writer of the bot..
     
    delta likes this.
  3. American Express

    American Express RuneMate Staff

    Joined:
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    Tutorial - Wallet and Premium Bots FAQ

    Why am I charged every time I start an instance?
    Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
     
    delta likes this.

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