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Bug Can't login, stuck at login screen with spinning circle on both computers.

Discussion in 'Client & Site Support' started by nickng33, Nov 11, 2020.

  1. nickng33

    Joined:
    Jun 6, 2020
    Messages:
    26
    Likes Received:
    2
    I can't login, the circle just keeps spinning infinitely on both my PC's for the same account. I tried reinstalling everything, deleting Java and installed everything again. Just won't seem to get past the login screen. I disabled firewalls and everything. The runemate client was just working fine yesterday, now it won't work. Restarted PC and everything. Internet is working fine on just about everything else.

    [Debug] Java Home: c:\program files (x86)\runemate\jre
    [Debug] Java Version: 1.8.0_181 x86 (Oracle Corporation)
    [Debug] Maximum Heap Size: 743MB
    [Debug] RuneMate Version: 2.107.1
    [Debug] Operating System: Windows 10 x64
    [Debug] C:\Users\jesse\jagexcache is a cache root according to the registry.
    [Clouse] Downloaded 1000 human mouse movements selected for you by Clouse.
    --- Double Post Merged, Nov 12, 2020, Original Post Date: Nov 11, 2020 ---
    bump, havent been able to log in 2 days. everything else is perfectly fine. My firewall is off as well. tried running as admin.
    --- Double Post Merged, Nov 13, 2020 ---
    bumpppp



    --- Double Post Merged, Nov 18, 2020 ---
    Hello, still haven't gotten it to work. Although I am able to login via VPN to RuneMate. Can you guys let me know what you did to enable connectivity through firewall, etc? Still receiving spinning circle at login.
     

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