Resolved client wont log in

Discussion in 'Client & Site Support' started by Melanie, Sep 13, 2015.

  1. How do people get theirs to log in? everytime I try to log in it just says that I'm using a 64 bit machine with 32bit java please update to 64 bit java which I have done. Any help on fixing this? the link in the dialog to the 64 bit java doesn't work either

     
  2. Best Answer:
    Post #3 by Arbiter, Sep 13, 2015
  3. I've had this before too. I uninstalled the 32bit version for it to work.
     
  4. Uninstall all Java runtimes from your computer through "Add or remove programs" and then install Java 8 x64.
     
    Microsoft likes this.
  5. thanks i've fixed it now
     

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