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Resolved Client Won't Open

Discussion in 'Client & Site Support' started by paulie, Apr 23, 2017.

  1. paulie

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    Runemante wont open on my computer. When I rune the program it opens the updater, Updated a file size of 11.7mb, and doesn't open program. I've uninstalled and reinstalled a few times. Log doesn't show anything because the client isn't open to begin with. I am running windows 10 home 64bit. Anyone else have this issue or know a solution?

     
  2. Best Answer:
    Post #6 by paulie, Apr 24, 2017
  3. Party

    Party Client Developer

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    Can you attach one of these logs, or are they completely missing/empty?
     
  4. paulie

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    Actually, I went back and did find some logs.

    "[Debug] Java Home: c:\program files (x86)\runemate\jre
    [Debug] Java Version: 8u121 x86 (Oracle Corporation)
    [Debug] Maximum Heap Size: 743MB
    [Debug] RuneMate Version: 2.20.0
    [Debug] Operating System: Windows 10 x64
    Apr 23, 2017 2:57:51 PM java.util.prefs.WindowsPreferences <init>
    WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
    Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
    Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
    Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
    Please restart to auto-update or manually <a href="Download | RuneMate">update</a>.
    Please restart to auto-update or manually <a href="Download | RuneMate">update</a>."

    "
    [Debug] Java Home: c:\users\spencer\documents\runemate\jre
    [Debug] Java Version: 8u121 x86 (Oracle Corporation)
    [Debug] Maximum Heap Size: 743MB
    [Debug] RuneMate Version: 2.22.1
    [Debug] Operating System: Windows 10 x64
    Please restart to auto-update or manually <a href="Download | RuneMate">update</a>."

    The logs are recorded only the times I've closed the Updater before completion. Runemate opens, but cannot sign in due to update needed.
     
  5. Party

    Party Client Developer

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    Have you attempted to do a full RuneMate uninstall, re-downloading the latest installer and attempting another install?
     
  6. xnutter

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    Failed to bind to the game client because of an AgentInitializationException
    com.sun.tools.attach.AgentInitializationException: Agent JAR loaded but agent failed to initialize
    at sun.tools.attach.HotSpotVirtualMachine.loadAgent(oy:230)
    at nul.IiIIIIiIIIiI.void(dkb:200)
    at nul.IiIIiIiiIiIi.run(hsb:160)
    Failed to bind to the game client because of an AgentInitializationException
    com.sun.tools.attach.AgentInitializationException: Agent JAR loaded but agent failed to initialize
    at sun.tools.attach.HotSpotVirtualMachine.loadAgent(oy:230)
    at nul.IiIIIIiIIIiI.void(dkb:200)
    at nul.IiIIiIiiIiIi.run(hsb:160)
     
  7. paulie

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    Yeah, actually I've tried clean install a few times but I guess ill run it again.
    --- Double Post Merged, Apr 24, 2017, Original Post Date: Apr 24, 2017 ---
    Update -

    Uninstalled and manually deleted all files related to RM.
    Clean install and program is running.
    Full steam ahead boys!

    Thanks, @Party.
     
    Party likes this.

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