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Bug Got charged the whole night

Discussion in 'Client & Site Support' started by zerot40, Apr 20, 2017.

  1. zerot40

    zerot40 Waddup waddup

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    Hi, yesterday I ran Divine Magics splashing for about 2 hours, then stopped script bot and logged out of runescape, today in the morning I realized I didnt have any credits left and saw that I had been charged the whole night as if the script bot had been running, please help. Here are the pics (blurred out the emails just for security if staff asks for whole pic ill send via pm);
     

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  2. auxi

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    Did you restart the bot a lot of times?
     
  3. zerot40

    zerot40 Waddup waddup

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    didnt restart it at all thats why i still had the logg of the 2 hours of the bot still there as shown on the pic
     
  4. auxi

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    I meant before that. If you restart the bot, it will recharge you for an hour worth of credits.
     
  5. zerot40

    zerot40 Waddup waddup

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    i know that but i got charged for 11 hours, as seen in the pic..
     
  6. Party

    Party Client Developer

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    Seems like the session didn't terminate. @Serene can you please refund this user for 9 hours?
     
  7. Serene

    Serene ( ͡° ͜ʖ ͡°)

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    Done
     
    Snufalufugus likes this.
  8. zerot40

    zerot40 Waddup waddup

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    thank you very much!
     

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