[yoyi1001]

just payed 40$ and its 9000hours a few minutes ago
but its 5000 hours now
lost 4000 hours again

i lost 10000+ hours in the past three days


--------------------------
lost 4000+ hours again!!!!!!!
it was 5000+ hours few minutes ago
but now 1000-

got lost 8000+ hours in the past hours

 

[party]

And when did you pay for them.....?

 

[yoyi1001]

20 minutes ago
 
i checked the remaining time after the payment and it was 9000+hours
but it’s 5000+ hours now

 

[party]

20 minutes ago
 
i checked the remaining time after the payment and it was 9000+hours
but it’s 5000+ hours now

I meant when did you purchase your previous hours. By the sounds of it, you purchased hours about a month ago and they're expiring.

 

[yoyi1001]

its 3 days ago
it lost 4000+ hours
but i payed 40$ just now
it lost 4000 hours again
 
how can it expiring 2 times in 3 days......

 

[party]

its 3 days ago
it lost 4000+ hours
but i payed 40$ just now
it lost 4000 hours again
 
how can it expiring 2 times in 3 days......

I meant last month....

 

[yoyi1001]

its 12th last month when i payed the first time
so i lost 4000 hours 3 days ago

but i payed 40$ just now and lost it again

 

[party]

Can you confirm the payment wasn't reversed?

@Arbiter investigate please.

 

[qverkk]

So basicly if you did pay 40$ last month, you used up like 4k something hours, you will have to wait a few days untill it will establish, then you can bot the amount of hours that you botted the previous days, well that's what i think as that's what i had i pay basicly 5-10$ more each time to not have that problem

 

[yoyi1001]

Can you confirm the payment wasn't reversed?

@Arbiter investigate please.

i can confirm it
thanks
can @Arbiter help?


 
lost 4000+ hours again!!!!!!!
it was 5000+ hours few minutes ago
but now 1000-


got lost 8000+ hours in the past hours

 

[arbiter]

You made three purchases on January 15th of the following quantities: $20, $20, and $40. It is now February 15th and these three subscriptions have expired.

 

[yoyi1001]

You made three purchases on January 15th of the following quantities: $20, $20, and $40. It is now February 15th and these three subscriptions have expired.

thats why i lost 12000 hours in 3 days
and never get it back?

 

[party]

thats why i lost 12000 hours in 3 days
and never get it back?

Don't buy hours you aren't going to use :thinking_face:

 

[slashnhax]

Tutorial - Billing and Payment FAQ

 

[yoyi1001]

Don't buy hours you aren't going to use :thinking_face:

of course i am using the hours
i need 1000+ hours per day
 
i just want to know it's the problem of mine or it's the problem of the payment system that i lost 1200+ hours in 3 days?
and who can answer me the lost 12000+ hours is never got back?
i need the hours and i payed it once and once but it lost again and again

 

[aria]

of course i am using the hours
i need 1000+ hours per day
 
i just want to know it's the problem of mine or it's the problem of the payment system that i lost 1200+ hours in 3 days?
and who can answer me the lost 12000+ hours is never got back?
i need the hours and i payed it once and once but it lost again and again

The way the system works is that you purchase X hours, and then a month after the date you purchased those hours, those hours expire. Also, purchasing additional hours on a later date does not extend the life of any previously purchased hours.

 

[yuuki asuna]

of course i am using the hours
i need 1000+ hours per day
 
i just want to know it's the problem of mine or it's the problem of the payment system that i lost 1200+ hours in 3 days?
and who can answer me the lost 12000+ hours is never got back?
i need the hours and i payed it once and once but it lost again and again

you run 40+ bots?? :O just wondering, as if you need 1000hrs/day then thats 41 bots at the minimum.