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Bug Paid for 500 hours, i have not received credit

Joined
Feb 17, 2017
Messages
1
I have paid for 500 hours of credits over a week ago, i have message multiple members of the staff and cannot get an answer from them. Help would be nice.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,342
Did you pay for 500 hours of the Supporter package, or did you purchase premium bot credits?

The two are very different.

I can see your account has a Supporter badge, so I am assuming you have received what you purchased

If not, given the payment system is completely automated, it means there is a delay with the payment at your end - either your bank hasn't honoured the transaction or PayPal hasn't fully processed yet.
 
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