Resolved password changed

Discussion in 'Client & Site Support' started by aarsbaart, Jan 18, 2016.

  1. hi,
    every time i log out of runescape using runemate and if i try to log in a few hours later i get the message password incorrect. so i had to change my password every time. any idea what's the reason behind this problem.
  2. Yeah. You probably have a keylogger.
  3. how do i remove/avoid this?
  4. The safest thing would be to wipe your drive reinstall windows.
    But before doing this it does not harm to just fully scan your computer with an antivirus to see if that finds anything.
    YubiBotter likes this.
  5. how do i remove/avoid this?
    --- Double Post Merged, Jan 18, 2016, Original Post Date: Jan 18, 2016 ---
    ok thanks
  6. Malware Bytes Anti Malware might be a good tool for something like this

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