Runemate opening in 2 separate clients

Discussion in 'Client & Site Support' started by Fascination, Nov 18, 2014.

  1. When I first downloaded runemate, the same thing happened. It would open up in 2 separate clients; one is runemate's and the other is Runescape client.

    [​IMG]

    any idea why this is happening? It happened when i first downloaded, and somehow later it fixed itself. Now happens again :/
     
  2. What operating system are you running?
     
  3. Well that's really weird, pretty sure i've only seen this happen with mac. How long before it fixed itself? Was it after a client update?
    @Cloud @Arbiter
     
  4. It fixed itself after the client update actually. And now it's broken again.
     
  5. Ugh I'm going to cry if this keeps popping up, can you please list out all of your system specs here? I'm not sure what to blame for this one...
     
    Aidden likes this.
  6. Windows 8.1
    Intel(R) Pentium(R) CPU 2127U @ 1.90 GHz
    64-bit Operating System, x64-based processor

    What's surprising is that, it was working fine and was doing local script bot tests, and then opened up Runemate on it's own, and this started happening :/
     
  7. Easiest way to dump system specs is to hit Windows + R and then type "diaxdiag." Just screenshot it and post here.
     
  8. Also exact Java version would be helpful. You can dump it by going hitting Windows + R and then "cmd." Type "java -version" and copy what it says.
     
  9. [​IMG]

    [​IMG]

    I'm pretty sure i got the latest java version.
     
  10. @Arbiter, i think you mean 'dxdiag' :p

    [​IMG]
     
    Aidden likes this.
  11. Can you also show us the display tab?
     
  12. So does the loading dialogue text (such as Syncing with RuneMate Cloud) display in the same window that runescape does or is it in the RuneMate frame.
     
  13. Downloading Game and Syncing with Runemate Cloud are on the runemate frame. The Runescape frame loads the game, while the RM stays black.
     
  14. I have an idea for fixing this which will be coming available in the coming days.
     
  15. Bleh, I'll try to resolve this today, after I submit an update be sure to let me know if it fixed it.
     

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