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Bug Stuck at Login

Discussion in 'Client & Site Support' started by jordi2207, Aug 16, 2017.

  1. jordi2207

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    When I try to login it freezes after I enter my password.

    This is the latest log:

    [Debug] Java Home: c:\program files (x86)\runemate\jre
    [Debug] Java Version: 8u121 x86 (Oracle Corporation)
    [Debug] Maximum Heap Size: 743MB
    [Debug] RuneMate Version: 2.55.4
    [Debug] Operating System: Windows 10 x64
    aug 16, 2017 4:16:46 PM java.util.prefs.WindowsPreferences <init>
    WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
     
  2. TheHandyMan

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    Capture.PNG


    Have the same problem not sure if its a internet thing or something with my pc, but I constantly get stuck on the loading screen sometimes I manage to get connected after like 10 times, but then it just gets stuck on the bot loading screen(On rare occasions I can get a bot to run). This happens both in sdk mode and normal mode for me and reinstalling Java, Runescape, and Runemate did not seem to do anything. Also tried disabling firewall. Would be nice if someone could help out, because testing bots for me is basically impossible now.

    EDIT: When starting non sdk client I sometimes get the tab above even though internet seems to be working fine(Spotify is playing, Netflix working)
     
    #2 TheHandyMan, Aug 16, 2017
    Last edited: Aug 16, 2017
    jordi2207 likes this.
  3. Microsoft

    Microsoft Ex-Staff

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    Having the same issue since yesterday.
    Even when it logs in fine, it'll keep spinning when starting a bot.

    [​IMG]
    --- Double Post Merged, Aug 16, 2017, Original Post Date: Aug 16, 2017 ---
    UPDATE: I seem to be able to login when using a VPN. Obviously not ideal [due to shared IP], but a temp fix I suppose.
    --- Double Post Merged, Aug 16, 2017 ---
    @Party @Cloud @kazemanie
     
    #3 Microsoft, Aug 16, 2017
    Last edited: Aug 16, 2017
  4. Party

    Party Client Developer

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    Sounds more like an ISP problem.
     
  5. Microsoft

    Microsoft Ex-Staff

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    @jordi2207 @TheHandyMan

    Are you guys still experiencing this issue ?

    If so, I fixed it by doing the following:

    1. Set your DNS to OpenDNS
    Use OpenDNS

    2. Open command prompt with admin rights

    3. Type in ipconfig /flushdns

    4. Type in ipconfig /registerdns

    5. Try to login to the RuneMate client


    Sent from my iPhone using Tapatalk
     

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