[jwilly09]

This has happened multiple times now, I start the bot and use the bot for just under 2 hours and I end up getting charged for 3 hours usage. For example, I started a bot at 07:01 today, and finished the bot at 08:57. But i still end up getting charged for 3 hours usage. Is this a fault within the client or am I doing something wrong?

 

[aidden]

Stopping and starting a bot will result in multiple charges. There's no issue in the client and the bots have no control over it so that's the only way you could have been charged more than you expected.

 

[jwilly09]

I didn't stop and start the bot multiple times. I started the bot at 07:01 and finished the bot at 08:57, therefore it ran for 01:56. I should have been charged twice. I have submitted the logs previously to request refunds. The issue I seem to be having is that runemate is stating the the bot ran for longer than it did. Its saying that it ran for 2 hours and 23 minutes.

 

[echo.dev]

There's a help thread in the discord discussing this as well Discord - Group Chat That’s All Fun & Games