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Resolved Runemate won't open on Windows XP 2002

Discussion in 'Client & Site Support' started by befored, Oct 3, 2015.

  1. befored

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    Like, you double click it and nothing happens.. at all.
     
    #1 befored, Oct 3, 2015
  2. Microsoft

    Microsoft Ex-Staff

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    #2 Microsoft, Oct 3, 2015
  3. befored

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    #3 befored, Oct 3, 2015
  4. Arbiter

    Arbiter Mod Automation

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    While RuneMate *should* run just fine on Windows XP with Java 8, neither Oracle (Java) nor us (RuneMate) supports it.
     
    #4 Arbiter, Oct 3, 2015
  5. Microsoft

    Microsoft Ex-Staff

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    My problem solver doesn't reboot your computer automatically, it will ask you.
    Make sure your using the first option as I mentioned before.
    --- Double Post Merged, Oct 3, 2015, Original Post Date: Oct 3, 2015 ---
    Apparently, its still possible :p
    https://blogs.oracle.com/henrik/entry/the_future_of_java_on
     
    #5 Microsoft, Oct 3, 2015
  6. befored

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    Yeaaaaaaah.. I hit "1" instead of "0"..
     
    #6 befored, Oct 3, 2015
  7. Microsoft

    Microsoft Ex-Staff

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    Haha, not a problem buddy.
    Simply reinstall Java, and the problem might even resolve itself.
    If not, use option 0 :p
     
    #7 Microsoft, Oct 3, 2015
  8. befored

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    Did everything but still no results. I double click the client but nothing happens; I have Java 8, I used your option 0 thing and other jars can run :l
     
    #8 befored, Oct 3, 2015
  9. Microsoft

    Microsoft Ex-Staff

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    Try running this program as admin: http://johann.loefflmann.net/en/software/jarfix/index.html

    PS: Also check if your Antivirus is blocking access ;)
     
    #9 Microsoft, Oct 3, 2015
  10. befored

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    ..nope *sniffles*

    edit: When trying to delete RuneMate, it claims it's already open, and checking the task manager I see it's using 24000kb of mem -- but I don't see it anywhere
     
    #10 befored, Oct 3, 2015
  11. Microsoft

    Microsoft Ex-Staff

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    Do you want me to teamview you ?
    I'll bbl in like an hour.
     
    #11 Microsoft, Oct 3, 2015
  12. befored

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    I might not be here in an hour, but if I am, sure :D
     
    #12 befored, Oct 3, 2015
  13. Falixus

    Falixus Guest

    Make sure you uninstall any old versions of Java, also.
     
    #13 Falixus, Oct 3, 2015
  14. Microsoft

    Microsoft Ex-Staff

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    I can do it now actually ;)
    Sent me a private message with your Teamviewer ID and PASS.
    --- Double Post Merged, Oct 3, 2015, Original Post Date: Oct 3, 2015 ---
    UPDATE: I tried to fix it, but couldn't.
    His Windows XP is not fully supported anymore by Java, and 99,9% sure thats the issue.
    Here are some things that I've tried to resolve his problem:
    1. Uninstalling all Java including leftovers using JavaRa
    2. Reinstalling latest Java
    3. Install Java SDK
    4. Manually added the Environment Variables in Windows XP
    5. Run RuneMate using a batch file with several options
    6. Converting my RuneMate to exe, and including the com.runemate.boot class
    This is everything I could think of, but unfortunately it didn't help.
    Like I said, I'm 99,99999999% sure It's his outdated OS.
     
    #14 Microsoft, Oct 3, 2015
  15. Cloud

    Cloud Engineer

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    What type of error occurs in the command line when you run it through there?
     
    #15 Cloud, Oct 4, 2015
  16. vipertrek79

    vipertrek79

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    Out of curiosity, why in the world are you still running Windows xp? ( not being aggressive, I just truly want to know <3 )
     
    #16 vipertrek79, Oct 4, 2015
  17. befored

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    I don't know what this means and

    The updater never worked
     
    #17 befored, Oct 4, 2015
  18. vipertrek79

    vipertrek79

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    If you have half decent hardware, you should try to get on at least windows 7 :D If you want to of course.
     
    #18 vipertrek79, Oct 4, 2015
    Microsoft likes this.
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