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Question Got an email from "runescape"?

Discussion in 'Client & Site Support' started by BunnyXhunt, Jul 15, 2016.

  1. BunnyXhunt

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    Hey guys, i need help. Im not sure about this mail is a scam or real, it looks very real.

    [​IMG]
    [​IMG]
    Greetings,

    We have strong evidence that you may have attempted a transfer of RuneScape accounts or traded virtual items outside of the game environment.

    Real-world trading destroys the economy of RuneScape, violates your agreement with us, and any player that continues to engage in the illegal activity has no place in our community.

    All of your accounts, main and otherwise, are now on our watch list and will be monitored for real-world trading. Regardless of who you are or how long you've been with us, if you decide to real-world trade ever again we will have no hesitation in: (1) permanently removing your account from our wonderful community in order to protect Jagex's rights, and (2) naming you as a defendant in Jagex Limited v. John Does, which is a lawsuit based on antitrust law violations that is currently pending in the U.S. District Court for the Central District of California.

    If you decide to ignore this email and instead continue Real-World Trading, we (Jagex Ltd) reserve our rights to pursue statutory damages against you for between $200 to $2,500 per act of past, present, and/or future real-world trading in accordance with 18 U.S.C. 1304(Fmg)(2).

    In addition, new black marks have been added to your RuneScape account. If left unchallenged your account will be temporarily or permanently disabled.

    To view the evidence please click the link below or copy and paste it into your browser:

    [redacted link]

    Please note: Due to a recent bug in our infraction system, some accounts may have received a void infraction. The majority of void infractions have been removed but we cannot ensure that all infractions have been removed. We urge you to visit the appeal section to appeal any unjustified infractions received due to system errors.

    Kind regards,
    RuneScape Account Support
    [​IMG]
    © 2016 Jagex Ltd. Jagex® and RuneScape® are registered trademarks of Jagex Ltd in the United Kingdom and trademarks used in other countries of the world.

    This is a service email, you have not been subscribed to any mailing lists and there is no need to unsubscribe. View our Privacy Policy. To ensure you always receive your RuneScape account emails to your inbox, please add[email protected] to your address book.

    Jagex Ltd. St John's Innovation Centre, Cowley Road, Cambridge CB4 0WS United Kingdom

    The link about my evidence, is that fake or real? btw it was not in the junk folder.
     
  2. topazzz

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    looks like scam. to be sure go to your local library onto a computer and open the link to see. dont give any account information. also just login to your rs acc and see if you got a black mark
     
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  3. AlexH666

    AlexH666 Χ Ξ Σ

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    Link is fake. .com-d.in

    Phishing.
     
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  4. Insomniac

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    Guaranteed scam... jagex never make threats with legal actions.
     
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  5. AlexH666

    AlexH666 Χ Ξ Σ

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    Elaborate phishing attempt.

    The login page is fake, notice the incorrect domain extension. They are using a .in (india) and masking it with .com-d.in

    The login page will accept any username/password (type whatever), it will then ask you for your bank pin by using a well made copy of the ingame bank pin screen. It will then move you to an authenticator screen and ask you to input authenticator info.

    Finally, it will move you to a RuneScape forums mirror. Any link you open there will mirror the actual RS website.

    TLDR; very elaborate SCAM.
     
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  6. BunnyXhunt

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    Thank you guys very much for the answers :)
     
  7. Party

    Party Client Developer

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    Removing the link to prevent potential fallout.

    If you ever have any doubts regarding your RuneScape account, navigate to the official website yourself. Do not follow links provided in emails from companies like Blizzard and RuneScape under any circumstances, even if you are sure they come from the legitimate source.
    --- Double Post Merged, Jul 15, 2016, Original Post Date: Jul 15, 2016 ---
    Also this isn't technically true, back in RSBuddy days they sent out an in-game mail to all people who they expected to be bots threatening legal action (using a list of leaked emails from either Powerbot or the Nexus lawsuit). They were quickly put back in their place.
     
  8. Insomniac

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    They don't usually send that kinds of e-mails to the average joe. Not to mention, the ones they sent during rsbuddy and nexus were to big goldfarmers and scr1pt writers.
     
  9. NobleFrenzy

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    fake runescape never sends out emails
     
  10. Party

    Party Client Developer

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    It was an interesting one to say the least, it wasn't just to goldfarmers and writers, I know that I got one. I'm pretty sure they got threatened right back by Jacmob/Arbi and they apologised for it - long time ago though.
     
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  11. Insomniac

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    Hmm didn't know that they pulled shit like that to casual botters.

    The case, like the one OT, with RWT seems very unlikely that they'll go on with legal actions though. Phishing attempts like these are way way too typical. For example, Jagex would never say stuff like "all your accounts, main and otherwise":eek:
     
  12. Party

    Party Client Developer

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    Yeah, I mean the email is littered with grammatical errors, and common sense would dictate that any email saying "you've been found rule-breaking, but it might be our mistake, check it out using this link" is a little fishy.
     
  13. Geashaw

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    "addition, new black marks have been added to your RuneScape account. If left unchallenged your account will be temporarily or permanently disabled."

    You just go to runescape.com and login to check. Nothing... The fuck? *Removes email*.
     
  14. Skyscrapers

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    what would be considered a big goldfarmer where they would send an email? 40k/year?

    also jagex said that they sued some ibot users/gold farmers. anyone know how much they had to pay or were they not sued if they promised not to bot again?
     

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