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Resolved Lost 10 Hrs.

Discussion in 'Client & Site Support' started by Zen_Chris, Jan 14, 2021.

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  1. Zen_Chris

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    Yesterday there was an update to OSRS. I was using the Prime NMZ script bot. The client ran for what I'm guessing was 15-25 minutes before the update. However, I was away from my PC all day. Is there any way to get a credit for $0.90?

    Thanks
     
  2. Best Answer:
    Post #2 by American Express, Jan 14, 2021
  3. American Express

    American Express RuneMate Staff

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    Tutorial - READ THIS BEFORE POSTING

    This is the Client and Site Support sub forum - this is for issues with the RuneMate Client, not individual bots.

    If you are having issues with individual bots, please post in the appropriate forum thread and report the bug to the Bot Author so they can fix it.


    Tutorial - Wallet and Premium Bots FAQ

    Why am I charged every time I start an instance?
    Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
     
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