Post a screenshot of usage page... Clearly showing hours allowed, used and remaining Also are u sure you didn't buy credits
Credits are for premium bots they go in the runemate wallet at top right by profile pic.... If you didn't buy credits give it up to 48 hours for hours to update as explained in FAQs
Tutorial - Billing and Payment FAQ Hour System: The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate Bot hours don't just "reset" at a given time. Your remaining hours are calculated by subtracting the hours you've used in the last 30 days from the total hours that you bought. Here's an example: Let's say today is October 1st, and you buy 3000 hours. Let's say that you use 100 hours every day. On October 31st (30 days later), you run out of hours, so you can't bot anymore. On the next day (November 1st), you'll regain the hours that you used 30 days ago (October 1st's hours), meaning that you'll have another 100 hours to bot with. The day after that you'll regain the hours you used on October 2nd, giving you another 100 hours, etc. Payment System - Hour Expiration: The supporter system works on a 30 day period for paid hours. If on day 1 you pay $10.00 for 1,000 hours of botting time, this time is only available for the current 30 day period. Once the 30 day period expires, you will either have to re-subscribe with another $10.00 payment or revert to a free users allowance of 200 hours.
