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Resolved QUICKCRAFTER PRO BY HYPERION

Discussion in 'Client & Site Support' started by trikx, Sep 12, 2019.

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  1. trikx

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    I need a refund, your bot started then instantly errored and withdrew money.
    I am so absolutely over this happening, and I normally let it go but I am actually sick of this bot because it always happens.
    Refund asap and I wont be using it anymore
     
  2. Best Answer:
    Post #2 by Arbiter, Sep 12, 2019
  3. Arbiter

    Arbiter Mod Automation

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    Please report the issue and request a refund in the correct place: QuickCrafter PRO
    --- Double Post Merged, Sep 12, 2019, Original Post Date: Sep 12, 2019 ---
    Providing the bot log will also help validate the issue. Help > View Logs from the RuneMate main menu.
     
  4. trikx

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    Where is the right place?
    Not trying to be rude but I even searched for refund forum posts and nothing came up
    Why is it so hard to find information relating to refunds when bots seem to screw up and not work yet still takes money?
     
  5. Arbiter

    Arbiter Mod Automation

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    I linked it in my previous post. Also if your log has the text "RemoteException" can you try stopping your RuneScape client, starting RuneMate, and then opening a new RuneScape client?
     
  6. trikx

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    Ok thank you worked it out lol.
    It does mention RemoteException and I did restart my runescape client multiple times but the error is consistent.

    00:00:00 INFO Logger Initialised - this log file can be found at C:\Users\Jesse\RuneMate\logs\QuickCrafter PRO 9-12 14-48-13.log
    00:00:00 INFO Logging level can be adjusted in the Preferences tab.
    00:00:31 DEBUG Login Handler has been activated!
    00:00:41 DEBUG Lobby Handler has been activated!
    00:00:42 WARN author.iIiiIIiiII - Initialized start experience
    00:00:42 WARN author.iIiiIIiiII - Initialized start experience
    00:00:42 WARN author.iIiiIIiiII - Initialized start experience
    00:00:42 WARN author.iiiIiIIiiI - Missing tool with id 1785 for item UNPOWERED_ORB, banking...
    00:00:42 INFO RemoteException occurred in server thread; nested exception is:
    java.rmi.UnmarshalException: unrecognized method hash: method not supported by remote object
    00:00:42 WARN author.iIiiIIiiII - StartLevel: 63
    00:00:42 WARN author.iIiiIIiiII - StartXp: 378679
    00:00:42 WARN author.iIiiIIiiII - LastLevel: 63
    00:00:42 WARN author.iIiiIIiiII - LastXp: 378679
    00:00:42 WARN author.iIiiIIiiII - StartLevel: 63
    00:00:42 WARN author.iIiiIIiiII - StartXp: 378679
    00:00:42 WARN author.iIiiIIiiII - LastLevel: 63
    00:00:42 WARN author.iIiiIIiiII - LastXp: 378679
    00:00:43 WARN author.iIiiIIiiII - StartLevel: 63
    00:00:43 WARN author.iIiiIIiiII - StartXp: 378679
    00:00:43 WARN author.iIiiIIiiII - LastLevel: 63
    00:00:43 WARN author.iIiiIIiiII - LastXp: 378679
    --- Double Post Merged, Sep 12, 2019, Original Post Date: Sep 12, 2019 ---
    Also, why do you allow bots to even charge for use if its broken?
    Surely a system can be implemented where a bot wont charge until one or two minutes have passed where the bot is running successfully, so in the case of an instant error you don't get billed for it.
     
  7. Arbiter

    Arbiter Mod Automation

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    Should be fixed now.
     

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