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Supporter Bot limit?

Discussion in 'General' started by jklfnll, Mar 11, 2019.

  1. jklfnll

    Joined:
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    Hey Folks,

    I had reached my cap of 300 hours, so bought the supporter package. However, I'm now being told that I have once again reached my 300hours. This only occured after my client updated so I think that this may perhaps be some sort of bug?

    If so, how do I fix this bug?

    Thanks and happy botting!

    Jklfnll
     
  2. American Express

    American Express RuneMate Staff

    Joined:
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    Go here: Log in | Community | RuneMate

    This shows how many hours you can use and what you have used.

    Tutorial - Billing and Payment FAQ

    Supporter/Sponsor (Paid) Users:
    Supporter/Sponsor (paid) users can bot a range of hours and concurrent instances depending on how much money they pay per month. EG: A monthly payment of $3.00 will allow you to run up to a maximum of 300 hours as well as a maximum 3x bot instances at once. A monthly payment of $10.00 will allow you to run up to a maximum of 1,000 hours as well as a maximum of 10x bot instances at once.


    How do I increase my hours allowance?
    You can increase your monthly hour allowance (free users get 200 hours) by becoming a supporter or sponsor - See Upgrade | RuneMate for more information.


    Hour System:
    The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate

    Bot hours don't just "reset" at a given time. Your remaining hours are calculated by subtracting the hours you've used in the last 30 days from the total hours that you bought. Here's an example:

    Let's say today is October 1st, and you buy 3000 hours. Let's say that you use 100 hours every day. On October 31st (30 days later), you run out of hours, so you can't bot anymore. On the next day (November 1st), you'll regain the hours that you used 30 days ago (October 1st's hours), meaning that you'll have another 100 hours to bot with. The day after that you'll regain the hours you used on October 2nd, giving you another 100 hours, etc.
     

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