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Bug supporter ran out 2 week early

Discussion in 'Client & Site Support' started by Edward182, Oct 18, 2016.

  1. Edward182

    Edward182

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    purchased supporter 2 weeks ago [​IMG] this is the screenshot of the paypal transaction and today i tried starting my bots and i got a message saying i have a limit of 2 instances when i paid 4$ for supporter to run 4 bots for a month

    [​IMG]
     
    #1 Edward182, Oct 18, 2016
  2. Aidden

    Aidden Author of MaxiBots

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    #2 Aidden, Oct 18, 2016
  3. Arbiter

    Arbiter Mod Automation

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    You were refunded the payment...
     
    #3 Arbiter, Oct 18, 2016
  4. Edward182

    Edward182

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    why was i refunded?
     
    #4 Edward182, Oct 18, 2016
  5. Arbiter

    Arbiter Mod Automation

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    Did you dispute the payment?
     
    #5 Arbiter, Oct 18, 2016
  6. Edward182

    Edward182

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    no i didnt
     
    #6 Edward182, Oct 18, 2016
  7. Arbiter

    Arbiter Mod Automation

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    Then I don't know. Please verify you were refunded and feel free to donate again.
     
    #7 Arbiter, Oct 18, 2016
    Qosmiof2 likes this.
  8. Edward182

    Edward182

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    i did not get a refund
     
    #8 Edward182, Oct 18, 2016
  9. Party

    Party Client Developer

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    If Edward didn't refund and he is still a Supporter according to the forums, it might be wise to suggest that a client bug has occurred. Could you please retry again @Edward182?
     
    #9 Party, Oct 18, 2016
  10. Edward182

    Edward182

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    lol im not disputing, arbiter just asked me to confirm if i got the refund and i didnt so im waiting for a response back and im gonna upgrade again
     
    #10 Edward182, Oct 18, 2016
  11. Party

    Party Client Developer

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    Deleted his post to stay on topic. Please try what I've suggested above.
     
    #11 Party, Oct 18, 2016
  12. Edward182

    Edward182

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    i did exactly what was suggested and still says limit of 2 bots

    [​IMG]
     
    #12 Edward182, Oct 18, 2016
  13. Arbiter

    Arbiter Mod Automation

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    Looks like it's been re-instated. Must've been a temporary PayPal hold on the transaction.
     
    #13 Arbiter, Oct 18, 2016
  14. Edward182

    Edward182

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    i just re purchased 4$ isnt a issue for me its just that if this keeps happening constantly
     
    #14 Edward182, Oct 19, 2016
  15. Arbiter

    Arbiter Mod Automation

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    It won't, and I'll personally rectify it if it does. Thank you for your understanding, but I can investigate further if you want.
     
    #15 Arbiter, Oct 19, 2016
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