[tylerfryfry]

paypal can take some time to notify us of your purchase, this is usually instant but can sometimes take a few days

yeah i think theres some kind of bug or something. its telling me the purchase went through like 3 times but no funds have been added and i havent been able to add them for almost 24hours

 

[flynn2362]

paypal can take some time to notify us of your purchase, this is usually instant but can sometimes take a few days

I called paypal, they said everything went through and is good on there end. ive bought credits the past 3 days it was always instant, and i can send the emails from PayPal, that i payed for more but it hasn't been added, or my upgrade to supporter. so not side paypal.

i can send you proof that it went through, is there anyway yall can give me the credits and supporter manually

 

[arbiter]

The issue has been resolved. New payments will receive credits instantly. Payments made during the service interruption in the last day will be automatically re-processed and credits given in the next 1-2 days. We apologize for the inconvenience and thank you for your patience.

Bought credit for 5,37 $ USD, i haven't gotten any on my account yet.

i bought credits and upgraded my account. so far ive recieved neither

how long does it take once you have paid for upgrading your account and the credits i bought and have not recieved

I also purchased credits a few hours ago and haven't received anything

I also purchased credits last night, didnt get anything in my wallet and still have nothing this morning. Made two purchases and neither went through on runemate, but my bank acknowledges them and paypal does as well.

i guess it still not fixed, bought credits and they havent showed up in runemate

yeah i think theres some kind of bug or something. its telling me the purchase went through like 3 times but no funds have been added and i havent been able to add them for almost 24hours

I called paypal, they said everything went through and is good on there end. ive bought credits the past 3 days it was always instant, and i can send the emails from PayPal, that i payed for more but it hasn't been added, or my upgrade to supporter. so not side paypal.

i can send you proof that it went through, is there anyway yall can give me the credits and supporter manually

 

[bonglife]

The issue has been resolved. New payments will receive credits instantly. Payments made during the service interruption in the last day will be automatically re-processed and credits given in the next 1-2 days. We apologize for the inconvenience and thank you for your patience.

Alright, thanks. I would have liked my credits today, but as long i get what i payed for im happy. 1-2 days is acceptable since something went wrong and when it normally works instantly.

Edit: I guess i did recieve my credits today anyway. Just got the email about my credits arriving.

 

[ksimpson9590]

Hello,

I've been using runemate for the last month now and it's been for the most part really great. However using Cuppa Corrupted Gauntlet has left me wanting a refund for the money wasted. I understand it's a hard script to write but it delays in the prep and never cooks the food in time, i have to intervene. Then in the boss fight it keeps running onto the illuminated squares dying immediately. Out of the last 20 attempts I think I've only had 2-3 completions due to this. I understand completions aren't guaranteed but when the bot is consistently messing up before my eyes I think it's irrelevent.

Any help/suggestions would be good.

Thanks.

 

[ingen00bity]

Hello,

I've been using runemate for the last month now and it's been for the most part really great. However using Cuppa Corrupted Gauntlet has left me wanting a refund for the money wasted. I understand it's a hard script to write but it delays in the prep and never cooks the food in time, i have to intervene. Then in the boss fight it keeps running onto the illuminated squares dying immediately. Out of the last 20 attempts I think I've only had 2-3 completions due to this. I understand completions aren't guaranteed but when the bot is consistently messing up before my eyes I think it's irrelevent.

Any help/suggestions would be good.

Thanks.

Best for your to contact the bot author Cuppa directly instead.
Please visit his discord and drop him a message, otherwise you can also use the "request refund" from runemate's transaction history.
Cuppa's discord server:
Join the CuppaJava Bots Discord Server!