[conselheiro]

The message "Could not connect to the server. Please check your firewall settings" appears when i try to login, but my firewall and antivirus is disabled. Can anybody please help me?

 

[american express]

Please clarify, is this occurring on the RuneMate client or RuneScape client?

If the latter, seek support from Jagex directly.

 

[conselheiro]

In the standalone version of RuneMate
 
And i can't install the windows version, every time i try install the error "i4j_nlog_" appears.
 
The Runescape client is working fine by the way.
 
The same error is back, can anyone help? Please.

 

[american express]

Please remove all RuneScape, RuneMate and Java installations.

Restart your computer

Install RuneScape

Install RuneMate and let it automatically install the correct JRE.

Then see if this occurs again.

 

[conselheiro]

The issue was with my Network, it's resolved now, thanks by the support.

 

[american express]

The issue was with my Network, it's resolved now, thanks by the support.

Do you mind sharing what you did to fix it? That way other users with a similar issue can try what you did.

 

[conselheiro]

i was using a Wi-fi repeater that somehow blocked the runemate client, now i'm using a different router.