Resolved SERIOUS MATTER OF SECURITY

This is the second time i was hacked, i was logged in an hour ago logged off and checked back in, in an different area with my inventory gone. THIS CLIENT IS NOT SAFE. After i got hacked the first time i got a bank pin, and went into my unescape account and CHANGED MY PASSWORD. i have ONLY used the reanimate client SINCE being hacked. now i go into unescape and see that my money is gone and my valuable items AGAIN. NO ONE KNOWS MY PIN EXCEPT THE CLIENT THAT I TYPED IT INTO AKA RUNEMATE. I AM VERY UPSET. this is not ok and an administrator need to look into the security of this client IMMEDIATELY. I am sick and tired of the staff saying that there is no security problem, i have been an active member of the reanimate client and love it. BUT 2 TIMES IS NOT OK and i will NOT stand dormant again. i literally rebuilt up from nothing only to get it all taken. SO PLEASE PLEASE PLEASE look into this NOW I'm furious, frustrated, and quite frankly PISSED THE FUCK OFF. THIS CLIENT IS NOT SAFE AT THE MOMENT.

Details and observations of whats happened: both times i was hacked when i logged in i was in a different place. my public chat was always turned OFF. my inventory had useless items in it. and my bank was empty of anything worth any value. i DO have a bank pin, and it was only entered in RUNEMATE SO NO ONE COULDVE KNOWN IT.

ADMINISTRATORS PLEASE PLEASE PLEASE DO SOMETHING ABOUT THIS. THIS IS NOT OK.

 

i really do appreciate your opinion, but i am telling you 100% that there is something wrong here. i have stood by runemate through thick and thin, i have done everything to protect my acc and have only put my info on runemate, specifically my bank pin, literally runemate is the ONLY thing I've put my new bank pin on. Again, i thank you for your opinion, but i still stand. I am not a liar, I'm not doing this for attention. I am honestly and truthfully concerned for the safety of everyone. i would have brushed it off if it wasn't for the bank pin. i will emphasize again, I ONLY PUT THE BANK PIN IN RUNEMATE ACC TAB THATS LITERALLY IT. i have spoken to nobody about it at all, or put it anywhere at all.

 

i have run a virus scan just now on Bitdefender virus scanner and it turned up nothing, so i do not have a key logger or any malware on my computer. Listen, I'm not bsing this. i have done all the checks, set all the precautions. I would just really like for an administrator to please check the security of the client. even if they think there is nothing wrong, for the sake of everyone.

 

Very valid point, and not setting up 2 step auth until now is 100% on me. however, my previous statements still stand.