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Tutorial Billing and Payment FAQ

Discussion in 'Client & Site Support' started by American Express, Nov 17, 2016.

  1. Negrita

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    Honestly makes sense that they don't stack. Would be unfair compared to regular users.
     
  2. CuppaJava

    CuppaJava cuppa.drink(java);

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    I suppose so, just felt weird to realise my 5$ only got me 100 extra hours. But then I spent like $10 more and did some gold farming so I guess that's besides the point haha
     
  3. F4K4Z

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    what chance is there that they think a lifetime subscription only one price is not $ 200 or more I do not know but think about it?
     
  4. Negrita

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    You can always suggest it in the correct section of the forums. But doubt it will happen.
    RM has been up for four years, if you just paid $200 for that, they'd make a major loss.
     
  5. Hernandez1993

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    The bot I am using is taking more credit that it says. It has been running for 2 hours but taken credit for 4 hours.
     
  6. Jhinn

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    It does not. Every time you start an instance you'll be charged for the upcoming hour.
     
  7. Hernandez1993

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    If by an instance you mean that i stop and start the bot, then I have not done that. The bot has been going straight for 3 hours now.
     
  8. Jhinn

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    Are you running multiple instances? The bot simply does not charge you more than advertised, so you're either restarting the bot, or you have multiple instances running.
     
  9. Hernandez1993

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    I am not running multiple instances and I am not starting and stoping the bot.
     
  10. Jhinn

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    Alright, thanks for clarifying. Could you tell me which bot you are running? Also, please take a screenshot of your recent wallet transactions, and your current session (which is still running according to you).
     
  11. CuppaJava

    CuppaJava cuppa.drink(java);

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    To me this sounds like you accidentally started twice without realizing (thus the extra 1 hour charge), and the 4th hour is the prepaid hour you're currently running.

    You've run for 2 hours, entered your third, so you're charged for 3 hours + 1 hour which was probably a mistake somewhere.
     
  12. Hernandez1993

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    Do you want me to attached them here oppenly?
     
  13. Jhinn

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    Feel free to send me a PM with the information and I'll take a look.
     
  14. Mr_Rager22

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    I just made a single payment of $6 and though it charged me it has failed to appear here in my wallet. Any ideas on what to do?
     
  15. Jsamund

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    how do i pay for example 10$ to get 1000 hours?
     
  16. Jhinn

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    You increase the amount as shown here - Imgur GIF
     
  17. Jsamund

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  18. bigtmcing

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    ive just brought single purchase to use on payed bots how long does it usually take to allow me to use it
     
  19. MUAMMER OZCAN

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    so how much for 20 accounts at the same time 2000/h botting a month?
     
  20. American Express

    American Express RuneMate Staff

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    Can't you do the maths yourself?

    20 accounts at once = $20.00

    upload_2018-11-29_16-18-48.png
     
    Jhinn likes this.

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